These Terms and Conditions outline how you may use the website operated by Vortex Scientific Ltd (“we”, “us”, or “our”), as well as the terms under which products are supplied.
By accessing our website, browsing its content, or placing an order, you agree to follow our terms in full. If you do not accept any part of them, you should stop using the website immediately.
Access to this website and the ability to place orders are limited to individuals aged 18 or over. By continuing to use this site, you confirm that you meet this requirement and are legally able to enter into a binding agreement.
All materials available through Vortex Scientific Ltd are supplied strictly for laboratory-based research, analytical procedures, and controlled in vitro work. Under no circumstances are any products intended for human consumption, medical treatment, or clinical application. It is your responsibility to ensure that all use remains within appropriate research settings and complies with relevant regulations.
We aim to present product details, specifications, and supporting information as clearly as possible so you can make informed decisions. However, content on the website may occasionally be updated, adjusted, or corrected without prior notice. While we take care to keep information reliable, we cannot guarantee that all descriptions are entirely free from inaccuracies. You should review all relevant details carefully before purchasing.
All prices displayed are in GBP and reflect the current listing at the time of viewing. Prices may change at any time without prior notice. Payment must be made in full before we process the order. The available payment methods will be clearly shown during checkout. Orders will not be dispatched until payment has been successfully received and confirmed.
We aim to prepare and dispatch orders promptly, with most orders leaving on the next working day where possible. Delivery timelines may vary depending on your location, courier service, and external factors outside our control. Once an order has been handed to the courier, responsibility for transit rests with the delivery provider. We ensure that all items are securely packaged and clearly labelled before dispatch to support accurate handling upon arrival.
If you experience any issues with your order, you should contact us within 14 days of receiving your delivery. Returns may be considered for products that remain unopened, unused, and in their original condition. Due to the nature of the products supplied, certain items may not be eligible for return. Full return instructions will be provided after initial contact.
You are responsible for ensuring that any products purchased are handled, stored, and used in accordance with applicable laws, guidelines, and accepted laboratory practices. This includes ensuring that materials are only used within suitable facilities and by individuals with the appropriate knowledge or experience. Any use outside of intended research purposes is entirely at your own risk.
Vortex Scientific Ltd does not provide any guarantees regarding specific outcomes or results from the use of its products. We accept no responsibility for any loss, damage, or harm resulting from misuse, incorrect handling, or use outside the intended scope of laboratory research. All products are supplied on the understanding that they will be used responsibly and appropriately.
All materials displayed on this website, including written content, product descriptions, branding, and visual elements, remain the property of Vortex Scientific Ltd. You may not copy, reproduce, distribute, or reuse any part of this content without prior written permission.
We may revise these Terms and Conditions at any time to reflect changes in our services, legal requirements, or operational processes. Any updates will be published on this page and will take effect immediately. Continued use of the website indicates your acceptance of any updated terms.
If you have any questions about these Terms and Conditions or require clarification on any part of them, you are encouraged to contact us directly. We will aim to respond as clearly and promptly as possible.
By using this website and placing orders with us, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.